Thank you for purchasing, we surely love our customers, and here at Siccus, it's always our pleasure to meet honest customers, so instead of returning items, you can contact us at enquiries@mysiccus.com for a full refund or you might as well purchase another product on our shop instead. Why? Returns run counter to our emphasis on sustainability as every return has a carbon footprint. To be eligible for a full refund, please send us a picture of the item to enquiries@mysiccus.com. After that, you can either keep the item, or you might want to donate it. Kindly take note that we only accommodate broken items so kindly choose the correct variant and size.