Which currencies can I shop in?

As of right now, the main currency you will see is USD(United States Dollar), but, if it doesn't suit your needs, you are free to change it to INR, EUR, GBP or AUD. 

When will my card be charged?

If you pay by debit card or PayPal, mySiccus will take payment at the point your order is placed on our site. If you pay by credit card, full payment is usually taken once your order is ready for shipping, but your bank or card issuer may reserve the order amount in your account immediately.

What payment methods do you accept?

  • PayPal

Will my personal details stay safe?

Absolutely. We keep your personal data private and confidential and only give it out with your consent or if legally permitted to.

 How much will I be charged for shipping?

We offer free shipping in the US. For other countries, we apply standard shipping rates.

When will I receive my item and how can I track delivery?

The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across the world. However, our shipping and handling times can vary and we are therefore unable to offer next day delivery. If ever you have questions, email us at enquiries@mysiccus.com.

Processing time: As soon as we receive your payment, we immediately dispatch your order for order verification, tailoring, quality check and packaging which can take an additional 1-4 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. For US-based deliveries we use ePacket which is a US postal service product which typically takes 7-30 days. For other international deliveries the shipping time may vary between 10-30 days.

Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.

Guide to sizes

You may check out our sizing guide page

Returns and Refunds

For more information on returns and refunds, check the returns and refunds page on the bottom of our store.

 

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